An experimental swipe-style web app helping patrons discover the library's services, available on web, mobile and in-branch kiosks.
Each metric is a milestone, proof that what gets measured gets improved.
Available on desktop, mobile and in-branch digital kiosks.
Tinder-style swipe mechanic applied to public service discovery.
The library receives valuable data on patron interests.
Bibliothèque de Laval offers a wide range of services well beyond simple book lending: equipment rentals, digital resources, activities, new technologies. The challenge: few patrons know the full extent of this offering.
The goal was to create an interactive, engaging experience to help visitors discover services that match their interests, while providing the library with useful data about its patrons.
Omnigo built an experimental web app with a Tinder-style swipe interface. Patrons swipe to express interest or disinterest in various activities and services, and the app recommends additional relevant services based on their preferences.
The app was deployed across three surfaces: desktop, mobile and digital kiosks installed in partnership at the library. It also generates valuable analytics data to better understand patron interests.
The app is available on web, mobile and digital kiosks, giving the library an innovative service-discovery tool accessible to all patron types.
Beyond improving the visitor experience, the platform provides the library team with valuable analytics on patron interests, helping them better align their offering.
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