Introduction
At Omnigo, we place great importance on protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and the rights you have regarding it.
This policy applies to our website and all the services we provide. By using our services, you acknowledge that you have read and understood the practices described below.
Privacy Officer
Omnigo acts as the organization responsible for processing personal information collected through its services. If you have any questions about this policy, you may contact us:
- By email: ventes@omnigo.ca
- By telephone: (514) 290-8861
- By mail: 3 Place Ville Marie, Montréal, QC
Information We Collect
We collect only the information necessary to provide our services. Depending on how you interact with us, this information may include:
- Identification information: first name, last name, title and company name.
- Contact information: email address, telephone number and mailing address.
- Information voluntarily provided through our contact or quote request forms.
- Technical data: IP address, browser type, pages viewed and browsing data collected through cookies.
How We Use Your Information
We use your personal information for the following purposes:
- To respond to your requests and provide our services.
- To manage our business relationship and follow up on our communications.
- To improve our website, our services and the user experience.
- To send you relevant marketing communications with your consent.
- To comply with our legal and regulatory obligations.
Consent
By providing us with your personal information, you consent to its collection, use and disclosure in accordance with this policy. You may withdraw your consent at any time, subject to applicable legal or contractual restrictions, by contacting us.
Sharing Information
We never sell your personal information. We may disclose it only in the following circumstances:
- To service providers acting on our behalf (hosting, analytics and communication tools) that are bound by confidentiality obligations.
- When required by law or in response to a lawful request from a public authority.
- To protect our rights, our safety or the rights and safety of our users.
Cookies
Our website uses cookies to ensure that it functions properly and to analyze its use. To learn more about the types of cookies we use and how to manage them, please read our Cookie Policy.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or for the period prescribed by applicable laws. When it is no longer required, we securely destroy or anonymize it.
Information Security
We implement reasonable physical, organizational and technological security safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure or use. However, because no method of transmission over the Internet is completely secure, we cannot guarantee absolute security.
Your Rights
In accordance with applicable privacy laws, you have the following rights:
- Right of access: obtain a copy of the information we hold about you.
- Right to rectification: have inaccurate or incomplete information corrected.
- Right to withdraw your consent at any time.
- Right to data portability for your computerized personal information, to the extent provided by law.
To exercise these rights, contact us at ventes@omnigo.ca. We will process your request within the time limits prescribed by law.
Transfers Outside Quebec
Some of our service providers may be located outside Quebec or Canada. Where this is the case, we take reasonable steps to ensure that your information receives an adequate level of protection comparable to that provided under Quebec law.
Changes to This Policy
We may amend this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised last updated date. We encourage you to review it regularly.
Contact Us
If you have any questions or concerns about this policy or how we process your personal information, please email us at ventes@omnigo.ca or call us at (514) 290-8861.